Monday, 3 August 2009

I lost my Admin Password - what do I do?

The login user and password for a new Loaded installation prior to version 6.15 was

user: admin @ localhost.com
password: admin

As of version 6.15 this is no longer the case. You must select a user id and password during installation.

If you 'lose' your admin password for any reason - you may be able to restore it if you can still access your database. In the admin table, find your admin login id and change the password field contents to '1060bdf4e47bc8b4ab3fb0cfea9ef70b:77' (without the single quotes). This will change your password to admin. Then logon using your previous user ID and change your password. If you do not recall your user ID, simply open the database table and read it.

Another potential cause would be an admin sessions error. This could be due to a directory not existing, or your host not allowing you access to it for security reasons. In this event, change the sessions system from the default "file based" system to the database "mysql" system.

This can be done by manually editing the includes/configure.php and admin/includes/configure.php files and changing the contents of the session type definition near the end of the file to "mysql".

If its a new store, simply reinstall, selecting mySQL or database based sessions during the install.

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