Thursday, 28 November 2013

Fix :: Logon errors in the Plesk File Manager

APPLIES TO: Plesk 7.5 for Windows

 Symptoms
FileList::init() failed: ls_dir_wrapper() failed: Unable to logon user (SERVER_NAMEusername): (1331) Logon failure: account currently disabled.
---------------------- Debug Info -------------------------------
0: C:Program FilesSWsoftPleskadminhtdocsfilemanagerfilemanager.php:672 psaerror(string "FileList::init() failed: ls_dir_wrapper() failed: Unable to logon user (SERVER_NAMEusername): (1331) Logon failure: account currently disabled."



Resolution


The user needs to be enabled using the Computer Management console or the command line:


Go to Computer Management, expand Local Users and Groups, Users, find the user that is disabled, right-click, Properties, General tab, uncheck Account is disabled check-box, click OK


That's it, refresh the window and check.

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