Tuesday, 27 May 2014

DNS zone - domain alias cannot be edited because the domain alias is turned off

Sometimes activating the DNS zone of a domain can give the error “DNS zone of a domain alias cannot be edited because the domain alias is turned off”. To correct this, open up command prompt in Remote Desktop and type the command

cd %plesk_bin%


Next, enter the command below (in one line) replacing xxyyzz.com with the affected domain

dbclient.exe --direct-sql --sql="update dns_zone set status=0 where name='xxyyzz.com';


You can then switch off and on the DNS and it should resolving fine.

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