Fantastico error : Fantastico is not installed at the default location

Many webmaster having cPanel server may get following error when you try to install/upgrade fantastico on your cPanel server. You may get few complaints from your customers stating that when they try to access fantastico they get below error code.
” I got this error when I click on the fantastico button in Cpanel.  Fantastico is not installed at the default location “
/usr/local/cpanel/3rdparty/fantastico. Either move the Fantastico
directory from it’s current location to
/usr/local/cpanel/3rdparty/fantastico OR enable ioncube loaders in WHM ->
Tweak settings “

For this error you will have to update your cpanel version to latest version.  You can also set your server for auto cpanel update using following settings :

• Login to your WHM > Choose “Update Config” > Tick “Automatic (Stable Tree)”you need to check if ioncube is installed on server and it should be enable in WHM -> Tweak settings.


• you can update fantastico manually using following command cd /usr/local/cpanel/whostmgr/docroot/cgi/fantastico/scripts/ ; /usr/local/cpanel/3rdparty/bin/php cron.php


• You can also rebuild cpanel’s php using /scripts/makecpphp


• You can also force cpanel update using following command /scripts/upcp –force

Once your server is updated, you may be able to install Fantastico again and can use it easily without any problem.