Tuesday 14 September 2010

Publishing Problems - RVSiteBuilder

Error:-

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Warning: require_once(/home/mkrailus/public_html/testsite2/../seagull/lib/SGL/FrontController.php) [function.require-once]: failed to open stream: No such file or directory in /home/mkrailus/public_html/testsite2/setup.php on line 98

Fatal error: require_once() [function.require]: Failed opening required '/home/mkrailus/public_html/testsite2/../seagull/lib/SGL/FrontController.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/mkrailus/public_html/testsite2/setup.php on line 98

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Solution:-

Please contact your server provider to force update RVSiteBuilder. Mostly the issue occurs because it cannot install Pear library.

Please force update using the following instruction.
1. SSH to the server as root and run this command.

rm -f /var/cpanel/rvglobalsoft/rvsitebuilder/var/INSTALL_COMPLETE.php
rm -f /var/cpanel/rvglobalsoft/rvsitebuilder/rvsitebuilderversion.txt
perl /usr/local/cpanel/whostmgr/docroot/cgi/rvsitebuilderinstaller/autoinstaller.cgi

2. Go to root WHM/RVSiteBuilder, it will automatically rebuild the database for you.

To force update both steps need to be done. It still keeps your previous data, configuration and translation (given that you do not edit files directly but edit from RVSiteBuilder Manager). If doesn't work, please submit me the login information to the account in question or attach me the snapshot of what you did and its result.

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