I think Add-On has become a long time non-fixed bug on CPANEL. Sometimes it’s just disappeared from CPANEL. Or sometimes it behave with various symptoms :
- When user adding add-on domain and delete it and then re-adding it again, it will show error
- Or if the domain to be added was a single user account on the same server (even after being terminated) it cant be added
- Add-on just disappear after CPANEL update
Solution :
Look at this files or directory and cleanup or fix :
- File /var/cpanel/users
- Directory /etc/valiases
- Directory /etc/vdomainaliases
- Directory /etc/vfilters
- File /etc/named.conf
- Directory /var/named
- File /etc/httpd/conf/httpd.conf
After cleaning up or do some fix, please restart Cpanel, named, and httpd server. And vice versa .. !
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