Reseller list missing in WHM

This article discusses how to resolve issues where the WHM reseller list has disappeared however they still exist

in Apache’s configuration and the users’ directories still exist in /home

Resolutions

# /var/cpanel/users/

/var/cpanel/users/username should have the following syntax per line “DNS=domain.com” line. If not, edit this

file and change the line to DNS=domain.com

Secondly, be sure to check that the DNS zone above exists in “Edit DNS Zone” in WHM. If not, add it via “Add DNS

Zone” in WHM.

# /etc/httpd/conf/httpd.conf

Double check that there is a VirtualHost container per domain in /var/named/

# /etc/userdomains

/etc/userdomains should have the following syntax per line “domain.com: user” where user is the reseller. If not,

edit this file and change the file to match.

# /etc/trueuserdomains

/etc/trueuserdomains should also have the following syntax per line “domain.com:user”where user is the domain

owner user. If not:

# mv /etc/trueuserowners /etc/trueuserowners1

# /scripts/updateuserdomains

This article discusses how to resolve issues where the WHM reseller list has disappeared however they still exist

in Apache’s configuration and the users’ directories still exist in /home

# /var/cpanel/users/

/var/cpanel/users/username should have the following syntax per line “DNS=domain.com” line. If not, edit this file and change the line to DNS=domain.com

Secondly, be sure to check that the DNS zone above exists in “Edit DNS Zone” in WHM. If not, add it via “Add DNS Zone” in WHM.

# /etc/httpd/conf/httpd.conf

Double check that there is a VirtualHost container per domain in /var/named/

# /etc/userdomains

/etc/userdomains should have the following syntax per line “domain.com: user” where user is the reseller. If not,

edit this file and change the file to match.

# /etc/trueuserdomains

/etc/trueuserdomains should also have the following syntax per line “domain.com:user”where user is the domain owner user. If not:

# mv /etc/trueuserowners /etc/trueuserowners1

# /scripts/updateuserdomains

Go_GrEen^ThiNk_GReeN~LoVE_GreEn - Pushkar

Go_GrEen^ThiNk_GReeN~LoVE_GreEn - Pushkar